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Last updated: 3 June 2026

Privacy Policy

twenty10 ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the rights you have under the UK GDPR and Data Protection Act 2018.

1. Who we are

twenty10 is the data controller for personal data collected through this website. You can contact us at info@twenty10.io.

2. Information we collect

  • Contact details you provide when you book a Clarity Score, fill in a form, or email us (name, work email, company, message).
  • Account data if you create a client login (email and authentication identifiers).
  • Usage data such as pages visited, referrer, device, and approximate location, collected via cookies and server logs.

3. How we use your data

  • To respond to enquiries and deliver the services you request.
  • To operate, secure and improve the website and client applications.
  • To send service updates and, where you have consented, occasional insights.
  • To meet our legal and regulatory obligations.

4. Legal bases

We rely on contract (to deliver services you request), legitimate interests (to run and improve our business), consent (for marketing communications and non-essential cookies), and legal obligation where applicable.

5. Sharing

We share data only with trusted processors that help us run the site and deliver services (hosting, authentication, analytics, email). We do not sell personal data.

6. Retention

We keep personal data only as long as needed for the purpose collected or to meet legal obligations, then delete or anonymise it.

7. Your rights

You have the right to access, correct, delete, restrict, port and object to the processing of your personal data, and to withdraw consent at any time. Contact info@twenty10.io to exercise these rights. You can also complain to the ICO (ico.org.uk).

8. International transfers

Where data is transferred outside the UK or EEA, we rely on adequacy decisions or standard contractual clauses.

9. Changes

We may update this policy from time to time. The "last updated" date above reflects the most recent change.